Interpersonal & Group Working
Enabling everyone's fullest contribution
Good relationships at work are key to good performance. Most people feel enabled to give of their best when they experience working in an environment which is genuinely supportive: where mutual respect prevails; where they can talk openly; and where their own - and other people's - skills, points of view and personal qualities are valued.
Good communication and mutual respect don't always just ‘happen'. Usually they require an active commitment to build and consistent attention to sustain. Breakdowns in these areas often result in situations which can be highly problematic for the organisation: such as persistent unresolved conflict; bullying and harassment; or a constant atmosphere of unease and distrust.
“Our sessions have been enormously beneficial for me. You've helped me deal with a difficult working relationship much better than I could have hoped. I've gained insight into myself, and have been able to make a major career decision as a result. Thank you.”
Local Authority Head of Service
Sometimes, people don't recognise there's a problem till real symptoms emerge; symptoms such as:
- Many staff off sick with stress
- An unduly high staff turnover
- Many complaints or grievances; requests for transfer
- Sudden outbursts of anger
- Public conflicts which can be highly embarrassing
- Failure to achieve on the part of an individual or team
Mayfield Consulting has long experience of working in this sensitive area. With our in-depth understanding of human and emotional dynamics and how these manifest in organisational contexts, we can intervene sensitively and skilfully to help people at all levels develop the insight they need to manage and sustain skilful relationships.
“One of the most useful things out of our sessions was putting myself in someone else's shoes and gauging how I would react in their position. Developing listening skills was very important.”
Employee Relations Manager, An engineering company
Supports we can offer include:
- One-to-one coaching, either in times of immediate need or crisis, or as part of longer term development
- Relationship facilitation between two or more individuals experiencing particular difficulties in their working relationship
- Facilitation to teams, especially ones having trouble with difficult or challenging situations
- Researching the extent of a problem in a particular organisation
- Working with executive or senior teams on the policy and strategic aspects
- Helping internal developers map out and implement longterm development strategies
- Skills enhancement through training programmes
- Support sessions with particularly vulnerable members of staff